If you do not see your question here, call the Assisted Living Manager, at (410) 893-9164 or email [email protected] and we will be happy to answer it.

Daily Life

Yes. We structure our days around an 8am breakfast, a 12pm lunch, and a 5pm dinner. Then, a full daily schedule of activities, guests, and events is prepared for all residents. When requested, specific resident’s preferences are taken into account and alternative daily schedules are tailored to their precise desires.

Resident independence is a priority for our staff, and a consideration in every decision we make. We begin by following each resident’s personalized service plan, to determine which tasks and activities can be safely performed independently, and which require assistance from staff.  Additionally, we provide cueing, where residents are orally reminded of how to perform tasks. One-on-one coaching may also be provided.

Yes, on a case by case basis, depending on the nature of the pet.  Vaccination records are always required.

Care & wellness

All residents are carefully monitored, 24-hours a day, 7 days a week.

Home health agencies are hired to meet specific needs including physical therapy, occupational therapy, speech therapy, wound care, hospice care, podiatry services, mobile x-ray services, and lab work. In addition, our registered nurse and house doctor are on call 24 hours a day. For a full list of amenities, please see our Amenities page.

The personalized service plan is a written care guide which outlines the treatment, schedule, and methods used for each resident. When your loved one moves to Bel Air Assisted Living, an initial assessment is conducted and a personalized service plan is written with consultation from doctors, nurses, medical technicians, and the assisted living manager. The personalized service plan is never a final document — it is always being reviewed and adapted as we find the best way to care for your loved one.

When writing or updating a personalized service plan, the assisted living manager consults staff, health care professionals, the resident’s primary care provider, physical therapist, case manager, and family members.

Based on the personalized service plan, a health care practitioner will determine the recommended health measurements for each patient. Bel Air Assisted Living is able to monitor weight, heart rate, breathing, glucose, and blood pressure.

Twice a year, the assisted living manager and delegating nurse lead a full review of each resident’s personalized service plan. Our entire medical staff participates in the review. Additionally, if at any time the resident’s mental, physical, emotional, or social needs change, the personalized service plan may be placed under voluntary review. For example, a service plan review typically occurs after hospitalization or when a new diagnosis is delivered. Whenever the personalized service plan is updated, our entire staff is briefed on the change and trained to accommodate it.

Every 45 days, each resident’s health and wellness is reviewed by the delegating nurse.

Yes, all of our resident assistants are trained and certified internally for the care of Alzheimer’s, dementia, and other neurodegenerative diseases. Training includes taking a course and passing a test specifically covering the care of patients with Alzheimer’s and dementia. Our delegating nurse personally verifies the training of each staff member.
All doors at Bel Air Assisted Living are digitally locked and secured. The doors can only be unlocked with an access code or a key. In case of emergency, the alarm system automatically demagnetizes and unlocks all doors.

Food & Dining

A staff member will always remind you prior to meal time; if assistance is needed, a staff member will help you to the dining room. If you are late to a meal, a plate will be saved for you. If you miss a meal, simply notify your personal chef in advance and a plate will be saved.

Just let a staff member know about your preferences, and our chef will work to find an alternative that will work for you.

We encourage all residents to eat their meals in the dining room. If a resident occasionally requests a meal in their room, they will be served without an additional charge.

Meals are carefully tracked by our staff. The amount of fluid and food intake for each resident is documented — at every meal, every day. If there is a change in the resident’s food consumption, the family is notified immediately, in addition to the primary care physician, assisted living manager and delegating nurse.  The treatment team will discuss a course of action with the family.

Prescriptions & Medications

Our primary provider is Express Care Pharmacy which offers free delivery of prescriptions to the facility 24/7/365. Medications are provided in special safety packs to prevent medication errors, and integrates directly with our electronic medical record.
Yes, in rare cases, families choose to use a different pharmacy, and pick up the medication themselves. We recommend use of Express Care due to the safety and convenience features listed above.
Medications are carefully managed and inventoried by our trained staff, with dosages administered, as prescribed, throughout the day. If the delegating nurse and the primary care physician recommend it, a certified medical technician may help residents to self-administer medication.

All medication management is overseen by our staff of delegating nurses, medical technicians, doctors, and the assisted living manger. A pharmacy review of all medications is performed every 6 months.


Yes, Bel Air Assisted Living is recognized by all major long-term care insurance carriers. Additional kinds of insurance may be applied to your account, so please inquire with our billing office.

Our facility is proud to accept Veterans Affairs (VA) benefits.

Yes. A one time, non-refundable, Resident Enrollment Fee and a security deposit that is refundable at the end of the residents stay.

We understand that families may wish to move their loved one for temporary periods of time, such as for a hospital operation, to be at home during the holidays, or to visit friends. Your room will be reserved as long as payment is made.

Special Conditions

We understand that your family, as well as your doctors, wish to remain abreast of any developments in your loved one’s health. Therefore, if, at any time, there is a significant change or incident with a resident, the family, power of attorney, and doctors will be notified immediately.

Yes. We understand your concern, and you will be notified immediately if an emergency occurs.

We expect our staff to hold all residents and guests in the highest esteem. If you or your loved one has any issue or concern with a Bel Air Assisted Living staff member, please contact the assisted living manager immediately.

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